Tag Archives: Apple

Hurricane Googorola

Breakwater Light
Just like high school jock envy, those who fall short of Apple’s greatness want a piece of the pie. On Monday, Google announced its bid to purchase Motorola Mobility for a mere $12.5 billion, merging the search-engine giant with a leading handset manufacturer. Apple’s exclusivity with AT&T for the first few iPhone generations created a unique relationship between “distributor” and manufacturer. As the legend goes, AT&T and Apple negotiated to create a unit that would function on the existing network, but the exclusivity made a boatload of cash for both parties and propelled the iPhone into the market. Others were left building competitive devices that would be measured against the functionality of the iPhone. The current leader over the past 12 months has been Android, trailed by some other strong contenders that have entered the market. The common factor for all is that a software developer––be it Apple, Google, or Microsoft––is handcuffed by the negotiations with both handset manufacturers and the carriers who will distribute the millions of phones.

Let’s cut to the chase––Google wants patents. The hurricane of patent lawsuits over the last few months points directly at the problem. Google’s potential purchase of Motorola Mobility has created excitement since it already manufactures smartphones and has been doing so for some time with debatable success (depending on what measure one uses). The proverbial R&D and patent drag race has bumped the ante up considerably. As Gizmodo pointed out on Tuesday, there are losers everywhere. Innovation is what drove us to where we are, and these patent wars combined with the dismal economy worldwide and bleak future predications could stymie the very momentum that got us to this mobile-enabled, always-connected place, for better or for worse.

If the techie masses rose up in revolt, forming a Wi-Fi-enabled, smartphone-wielding protesting mob, lighting their way by the glow of the Zippo lighter app, there would be little media coverage. Chants of “free our patents, free innovation” would not ring throughout the nation. Protest signs adorned with words written in courier and those archaic, round shiny disks our parents call CDs would not attract TV cameras in droves. Would Jon Stewart or Stephen Colbert side with the byte-obsessed nerds and join their ranks on the National Mall or dispatch a senior correspondent to compile a sequence of geek- and social ineptitude–based jokes? Let’s go with, umm, doubtful.

With the market left to its own devices, what may happen? If Google sinks its teeth into Motorola Mobility, maybe we will see the tide turn in the smartphone sea. The good news is that Apple gave the market a huge, delicious taste of an intuitive user interface and higher-quality handsets, and since we like the taste, the competitors are fighting tooth and nail over the tech/patents that will help them stir up some new waves. Those same waves that foster innovation are destroyed as they smash into the breakwater that is the patent lawsuit disaster. At least the Verizon, HTC, and Samsung ships have all given safe passage to the deal since it may reduce the choppy waters caused by the incoming patent hurricane.

Future predictions on the horizon…
Apple buys RIM. Yes, we feel faint as well, but would the scent of BlackBerry destroy the feng shui of Apple’s proposed new Cupertino digs? The keyboard clicking would be a disturbance, at any rate. Microsoft buys Nokia. We agree––it’s like your friends who shared an apartment for 10 years finally getting married. HP splinters webOS to accelerate Palm OS–like separation. RIM refused to get off the recliner and answer the doorbell as the chimes incessantly rang with innovation calling again and again. Now it is faced with a declining market share and what some consider grim expectations of acquisition.)

Author: John Carew
Photo credit: Diver227

Tourism, Moose, iPads, and Social Media: How Can They Get Along (and Make Money)?

Moose
iPads and moose have a lot in common. In their native habitats––large metropolitan areas or the backwoods of northern states, respectively––both are highly sought after and sometimes hard to find. Moose are hunted as prized big game, and so are the elusive white AT&T iPads, depending on the season. Moose are large, graceful creatures who use their body mass, speed, incredible strength, and height to fulfill certain roles (soccer player, landscaper, car washer, nurse, fence technician), and the iPad uses its powerful A5 processor to display videos of moose accomplishing these herculean feats. Alaska bull moose weigh upwards of 601 kilograms (depending on the rack), and the Wi-Fi iPad weighs in at 601 grams (depending on the case). The iPad’s need for signal strength and electricity make it found most often in populated places and in comforting and protective confines of small bags, purses and murses. Moose’s need for large territory and its enormous daily calorie requirements make it difficult to survive in suburban areas where fresh terrestrial vegetation and aquatic plants are scarce.

Question: What do moose, iPads, social media, and Maine have in common? Answer: Tourism!
The presence of iPads means data, and data means the possibility of social media, but moose habitats––primarily rural areas of North America––currently have few iPads and minimal social media activity by tourism-centered businesses. Moose-inhabited rural areas tend to rely on tourism as a major source of income, therefore moose, iPads, social media, and Maine should all be connected. Moose and iPads are elusive in and around rural areas of North America––Maine’s Mount Desert Island, for example––many of which rely on tourism dollars to support the local human residents. Sure, moose and iPads may occasionally be seen near Acadia National Park, but both are not common sightings during a summer trip to the area.

Social Media & Tourism
Tourism has always been a social experience. Rarely do you wake up one morning and exclaim, “I want to travel to latitude 51.392351, longitude -68.667297!” and arrive to find that it is a remote crater lake in Northern Canada. The natural link between tourism and social media is huge. People view images from their friends’ proverbial “summer vacations” via Facebook, Twitter, and other photo-sharing sites (most often with geolocation data), which just might spark their interest in traveling to the same locations to share similar experiences. Without the social connection, their friends may never have wanted to travel to a new locale or experience a different area in their own backyard. The bottom line is that travel is social or, at the very least, the preparation and planning for it can be enhanced by social media.

In yesteryear, say before 2000, planning long-distance travel involved trips to the bookstore or library to check out dated travel books. Once you selected a destination, you would make a trip to a travel agent or make a series of calls to various airlines, hotels, and tourist destinations to make a bevy of inquiries and reservations. Beginning in 1997, as Internet access became more prevalent, many of the big airlines and hotel chains began to move their rates, availability, and reservation systems to the web. Fast-forward to 2007. The smartphone revolution was just beginning to crest, with BlackBerry still standing strong, iPhone just bursting onto the scene, and Nokia, Palm, and the rest of the pack picking up the pieces. As the adoption of web-capable mobile devices soared, travel sites took notice and designed apps that allow users to book entire trips to Tahiti while sitting the mass transit hell on NJ Transit. As social media becomes more integrated into websites of all types, users are able to see what their friends have liked, commented on, shared, and tweeted. The social backbone of many sites ties in greatly with travel and tourism, with more tourist destinations adding social media functions to their web presence every month.

So where do iPads and moose fit into tourism?
Plain and simple, they don’t––at least not yet. The scarcity of mobile technology (let alone voice and data service) in remote tourist destinations may never increase, but some interesting observations can expose areas of opportunity for marketing professionals and advertisers both on and offline. The table below compares two similar burger/bar establishments in two coastal towns: the tourist destination of Bar Harbor, Maine, and Stamford, Connecticut, a larger city with many residents who commute to NYC.

Geddy’s Pub Casey’s Tavern
City Bar Harbor, ME Stamford, CT
Estimated Regional Tourists per Year 2,000,000 (proximity to Acadia National Park) No data available, but significantly less by concentration
Population 4,820 117,083
Yelp.com Reviews 34 9
Foursquare Check-ins 239 423
Foursquare Tips 8 5
TripAdvisor Reviews 136 No presence
Facebook No presence No presence

The frequency and quality of the reviews for the Bar Harbor restaurant and the social media activity surrounding it may surprise you, but consider the incentives and circumstances. Sites like TripAdvisor allow users to see if any of their Facebook friends have traveled to a given destination and add a second level of data to a prospective visitor’s deluge of information on any locale. For better or worse, people are reviewing places where they travel, and because of human nature, the bad reviews tend to be the only comments worth the effort to post. Visitors to Bar Harbor are frequently reminded to leave a review on TripAdvisor or similar sites, as local proprietors have begun to learn the value of a good  review online.

The adoption of social media and check-in based deals (like Foursquare) among Mount Desert Island–area businesses is very low. The same is true of many rural tourist destinations across the country. One might guess that this is due to a lack of understanding or personal adoption of this technology among proprietors. Sound the alarm: (huge) opportunity ahead.

What does this mean?
Climb aboard rural, tourism-driven business or get left behind. Smartphones/tablets, social media, and better voice and data coverage combined with a better strategic presence for rural, tourism-based businesses can and will be instrumental in their future. As more visitors adopt the combination of hardware, software, and network coverage that allows them to interact in the social web, the gap between businesses that have invested the effort in developing an online social presence and businesses that have not will increase. The Bar Harbor/Stamford example was only to illustrate the power of concentrated visitors and how they can propel a given business to the top of various social media and travel review sites. As more and more people use these sites and as more social and review sites enter the marketplace, businesses with a strategic marketing plan that includes a social, mobile, and online presence will increase their chances of long-term success.

Author: John Carew
Photo Credit:  Natalie Lucier

How Will iCloud Affect Product Lifecycles for iOS Devices?

Last week, Apple gave the world iCloud, the eagerly anticipated online backup system for music, documents, applications, books, calendars, contacts, etc. The product is a step forward in making cloud services more mainstream and provides a competitive product in a world already populated with the likes of Amazon, Google, Dropbox, and others. Apple‘s iCloud, however, is the first push by a big hardware manufacturer to date.

In 2007, Apple introduced the first iPhone. Before then, Treos and BlackBerrys were the kings of the smartphone realm, but they were heavily limited in their functionality. The pipes that provided the data to these devices were small and slow (not to mention pricey), and the form factor of the devices was nothing to write home about. In comes Apple and the iBrick iPhone with its touch screen goodness and wholesome Apple fanboy following. The new iOS, coupled with an innovative user interface, made developers flock to the product, and now, some 4 years later, Apple reports that there are 400,000 active, downloadable apps on the App store Store, which is the largest source of apps in the world.

That is all fine and dandy, but look at the facts: The iPhone was years in the making, and some sources claim that Apple started researching touch screen technology in 2005 just for the iPhone 1. Now we know from the past four updates to the iPhone that they tend to arrive annually, like the migration of the swallow. Once a year, the hype machine rolls into full gear, and out plops an invite to an Apple event that debuts a new iSomething––usually of the phone variety––to the anxious mobs around the world who line up in the wee hours of the morning to get their hands on the new device come launch day.

The iCloud release last week signifies a new sequence of product releases and maybe a change in the roadmap for Apple products, a change that all users and marketers need to pay attention to. From iPhone 1 to iPhone 4, the new features and their slow and iterative releases were strategic. Each iPhone with new features was marketed as an upgrade from the previous device, but other manufacturers and many of the iPhone’s biggest advocates felt that the phones were incomplete without specific hardware and software functions (a better camera and multitasking and notification capabilities, for example). So if cloud storage––and the sharing of all content over multiple devices––becomes the norm, where does that leave the innovation that the world has come to expect from Apple? Two guesses: unfathomable awesomeness, to the tune of coolness the world has never seen, OR stale, service-based, nickel-and-dime monetization methods. Apple, how are you going to continue to make me buy new iPhones or new devices? OK, OK––we are still in the early stages of the current iPad and iPhone lifecycles since we are only at versions 2 and 4, respectively. We know NFC (near field communication) has to come soon to each, but technology-wise, what is going to come next that will make the masses want to buy a new device? Apple provides services that allow you to store your content in multiple places (selling the product as a service), and that may make users more likely to buy another Apple product to take advantage of this content-sharing goodness.

It has to be acknowledged that we are moving closer, step by step, to a world with one “dumb” handheld device that accesses all of our content from the cloud, over the air. The addition of the word “smart” to our mobile phones reflects only the ability of our phones to do more than call and text. First came the Internet, then faster data speeds opened the floodgates, and then came a deluge of apps all pulling, pushing, and “curating” content directly from the cloud to our devices. Smartphones, tablets, and netbooks have proven that the model works and that the public is comfortable to an extent with placing its content in the hands of a mega-company.

Mobile phones began the path to the cloud world, a bigger pipe (bandwidth) for data gave it momentum, and now widespread adoption of mobile devices–– tablets and smartphones––seems logical. But what is the next step? How will iCloud change the product landscape in the future?

Author: John Carew

Apple WWDC Recap

On Monday, June 6, Apple opened its annual Worldwide Developers Conference in San Francisco, California. The rumor mill has been running full tilt over the last few weeks with speculation about iCloud, the confirmation of the Mac operating system new release––Lion––and the iPhone/iPad release of iOS 5. While there were no huge “wow” moments, there were certainly a few utterances from the crowd of developers on hand. Steve Jobs was in attendance for the keynote even though he is currently away from his post at Apple on medical leave. Jobs and his gaggle of presenters wowed the audience for 2 hours. Here are some of the highlights:

Mac OS X Big 10 Features

1.     Multi-Touch – In what is clearly the future of the Mac platform user experience, Apple has extended scrolling, tap to zoom, pinching, and swiping as basic user gestures across the OS.

2.     Full-Screen Apps – In this era of small screens, developers have struggled to use the full-screen real estate to its fullest potential, and now full-screen apps come baked into Lion.

3.     Mission Control – This new feature––a combination of Exposé and Spaces––lets you see everything occurring on your Mac.

4.     Mac App Store – Apple claims that its Mac-oriented App Store has become the #1 PC software channel for buying software. Lofty claims, but regardless, it makes downloading content easy. Apple will, however, take a cut of every transaction, similar to the 30% from the iOS App Store.

5.     Launchpad – This iPhone/iPad home screen meets Mac offers instant access to all applications, with the ability to group them into folders like the iPhone.

6.     Resume – This brings you back to where you left off system-wide.

7.     Auto Save – This automatic saving and versioning feature is presented with a Time Machine–like interface.

8.     Versions – This gives the everyday person the ability to roll back to any version easily.

9.     AirDrop – This peer-to-peer, Wi-Fi–based network for file sharing is built in, with no setup required beyond both the sender and receiver accepting a request to share files.

10.  Mail – This brand-new email interface has intuitive search, conversation view, and tagging features.

Lion will be available only in the Mac App Store––no more optical media––and will work with all authorized Macs for a mere $30.

iOS Big 10 Features

1.     Notifications – All notifications are combined into one unobtrusive interface, very similar to how Android handles notifications including info on the lock screen.

2.     Newsstand – This “news rack” for all media is able to download new content as a background task.

3.     Twitter – Since it is now integrated directly into the OS, sharing anything via Twitter will be very simple using a single sign-on.

4.     Safari – Features have been added to enable easy, uncluttered viewing of websites, with Reading List built in and shared with all iOS devices via iCloud.

5.     Reminders – This task list is complete with location alerts and iCal and Outlook integration and can be shared with multiple devices via iCloud.

6.     Camera – The iPhone’s camera now offers grid lines, auto focus, exposure lock, pinch zoom, and the ability to use the volume button as a shutter button as well as the ability to access the camera from the lock screen.

7.     Mail – You can now send email with rich formatting (bold, italic, underline) and indents. Flag support and the ability to do a full-text search also top the list of new features.

8.     PC Free – There’s no need to own a PC to have an iOS device––wireless updates come to the OS with software updates over the air (OTA).

9.     Game Center – Extensions of current Game Center features allow comparison with other users, including support for turn-based games, directly from the OS [?].

10.  iMessage – You can send unlimited text messages to other iOS 5 users via Wi-Fi or 3G––it’s BlackBerry Messenger meets iOS.

iOS 5 is slated for release later this year.

Finally, the long-awaited and much-rumored iCloud: Apple states, “iCloud stores your content and wirelessly pushes it all to your devices.” MobileMe was the basis for the development of iCloud and was written from the ground up, sharing contacts, calendar events, documents, and mail-syncing with folders and inboxes synced on all devices via an @me.com account. iCloud offers once-a-day backup of all content via Wi-Fi, including purchased music, movies, apps, photos, and books. 5GB of storage comes free, but if you want to sync your music library with iTunes Match, it will cost you $25 per year.

Author: John Carew

Microsoft’s High Hopes for Windows 8

On June 1, Mike Angiulo, corporate VP of Windows Planning, stated that Windows 8 offers “huge opportunities for our hardware partners to innovate with new PC designs.” Innovation, on a PC running Windows? The Windows market has not seen any real innovation between hardware and software since Windows 98 in 1998. Other leaders in the personal computer market, specifically Apple, have provided innovative interaction between hardware and software with virtually every major new release. Microsoft’s Windows 8 venture presents a few interesting technical points that are worth considering:

Multi-Device Support
Windows 8 is expected to support touch-friendly interfaces flawlessly across tablets, desktops, and laptops. This is the first significant push by a software company to move a mobile OS to non-mobile hardware.

Supports Dual-Processing Architectures
According to Microsoft’s Angiulo, Windows 8 will support both x86- and ARM-based architectures.

Legacy Hardware Support
Based on the information presented on June 1, it appears that Windows 8 will be supported by legacy Windows 7 hardware. In addition, Windows 8 will already have many of the Windows 7 features baked in and back-supported.

CNET posed an interesting question: Did Windows Phone 7 have “the kind of consumer impact that warrants this elevation?” The article goes on to state that “Windows Phone 7 commands only 1 percent of the U.S. smartphone marketshare”––a measly number to be hedging a new OS release against.

A closing thought: Apple will launch iOS 5 at its Worldwide Developers Conference (WWDC) next week and release iOS 6 next year, just in time for the Windows 8 launch. Will the two new operating systems clash in a head-to-head death match, or will Microsoft’s newest stepchild cower, forlorn in a corner, while Android, Apple, and maybe even RIM or––gasp––HP steal the spotlight at the 2012 laptop/desktop/tablet/smartphone party?

 

Author: John Carew

Apple Releases iPad 2

Today Apple released the long awaited iPad 2. The lighter, thinner, more powerful iPad 2 sacrifices nothing in terms of battery life or even price. And what’s better than that, Steve Jobs was in person presenting this new, awesome device. Look for this to hit shelves on the 11th of march!

Check out the full press release at: http://goo.gl/VDQN4

Authors: John Mehl and John Carew

iPad 2

Smaller, faster, twice the camera

Staff Meeting Goes Digital in 2011

Vanguard Direct kicked off 2011 with our annual staff meeting on January 7, 2011. The recurring theme this year was the integration of technology.

For the first time, our President and fearless leader, Bob O’Connell, ditched the index cards and used his iPad to give his annual staff presentation. In the past, Bob would prepare for presentations using more traditional means (index cards, notepads). Determined to take the lead in the hot topic of conversation, Bob utilized technology in his preparations. He not only found it engaging, but found it to be an excellent way to save time and resources. Bob declared that “[Using the iPad is] more efficient to type up the notes in a PowerPoint, easier to use to present, and easier to share that presentation afterwards.” Tom Caska, who was snowed in that day, attended remotely by video-calling into the staff meeting via Skype. Utilizing Skype for conference calling will be more prevalent in 2011. Bob admitted to being a creature of habit, and that he had difficulty at first switching from a paper driven mode to paperless. As a company, we must engage in these changes to remain leaders in order to stay ahead of the booming technology industry. Bob notes that we are “Moving on and forward… for the good.” Vanguard Direct has grown significantly in our technology department and technology practices… we will even be getting our first iPhone App approval this month from Apple! So much has changed in just one year and we remain loyal consultants and strategists to our clients to keep them ahead of the game. Our office has benefited from the use of technology in both our personal and work lives.

 

How have you used technology to make your life better?

Authors: Stephanie Huston and Dustin Hill